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APPOINTMENTS 

IT IS POSSIBLE THAT YOUR PROBLEM COULD BE DEALT WITH BY TALKING TO THE DOCTOR OR A TRIAGE NURSE ON THE TELEPHONE SO PLEASE MENTION THIS WHEN YOU SPEAK TO THE RECEPTIONIST.   PLEASE HELP BY DISCUSSING YOUR PROBLEM WITH THEM.

IF YOU ARE CALLING BECAUSE OF BACK OR JOINT PAIN PLEASE LET THE RECEPTIONIST KNOW. THE DUTY DOCTOR WILL CALL YOU BACK TO DISCUSS YOUR SYMPTOMS AND DECIDE IF AN INITIAL ASSESSMENT WITH THE PHYSIOTHERAPIST IS THE BEST COURSE OF ACTION.  THANK YOU.THE DOCTORS

WHY DOES THE RECEPTIONIST NEED TO ASK WHAT'S WRONG WITH ME?

Reception information 

 

Appointments

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Telephone 01793 762 218 between the hours of 8.30am - 6.15pm, Monday to Friday. Or call in at the surgery during those hours. Please make it clear if your problem needs urgent attention, we request that making routine enquiries and non-urgent appointments is left till after 11.30am.

PLEASE NOTE - 10 minute Doctors appointments are for ONE problem only.
If you have more than one problem you wish to discuss with the Doctor, please make sure you book a double appointment.

Each appointment is for one person only.

Please cancel your appointment as soon as possible if you know you cannot attend so we can offer it to some one else.

Branch Surgery Appointment Times

We run an appointment system.

Please telephone 01793 721 254 between 2.45pm and 6.15pm Mondays, 3.00pm and 6.30pm Wednesdays and between 9.00am and 12.15pm Tuesdays, Thursdays and Fridays. Or you can call at the surgery during the hours stated.

Emergencies

Important - For Emergencies you should attend the Accident & Emergency Department of your local hospital or dial 999: an emergency is a critical or life-threatening situation, and includes things like: chest pain or suspected heart attack, head injury, severe loss of blood, severe breathing difficulties, loss of consciousness, deep wounds, suspected broken bones.

Chaperones

If you would like a chaperone present during your consultation, then please advise the Receptionist when booking an appointment or when checking in.

Translation Services

Please note all our Doctors speak English.  Telephone translators can be arranged via 'Language Line' or 'Alpha Plus' for most languages.  Please inform the Receptionist if you would like to use either of these services and ask for a double appointment.

 

 

 

 

 
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