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Noticeboard

PRACTICE MERGER

We are delighted to announce that Westrop Medical Practice will be merging with Hermitage Surgery on the 30th November 2017.  Please see our Practice Merger page for more information.

APPOINTMENTS 

IT IS POSSIBLE THAT YOUR PROBLEM COULD BE DEALT WITH BY TALKING TO THE DOCTOR OR A TRIAGE NURSE ON THE TELEPHONE SO PLEASE MENTION THIS WHEN YOU SPEAK TO THE RECEPTIONIST.   PLEASE HELP BY DISCUSSING YOUR PROBLEM WITH THEM.

IF YOU ARE CALLING BECAUSE OF BACK OR JOINT PAIN PLEASE LET THE RECEPTIONIST KNOW. THE DUTY DOCTOR WILL CALL YOU BACK TO DISCUSS YOUR SYMPTOMS AND DECIDE IF AN INITIAL ASSESSMENT WITH THE PHYSIOTHERAPIST IS THE BEST COURSE OF ACTION.  THANK YOU.THE DOCTORS

WHY DOES THE RECEPTIONIST NEED TO ASK WHAT'S WRONG WITH ME?

Reception information 

 

When We Are Closed

red_clockAfter 6.30pm weekdays and at weekends & bank holidays. If you need a Doctor urgently when the surgery is closed please call 01793 762 218 and you call will be forwarded or call directly on 01793 646466. 

NHS 111

You should use the NHS 111 service if you urgently need medical help or advice but it's not a life-threatening situation.

Call 111 if:

  • you need medical help fast but it's not a 999 emergency
  • you think you need to go to A&E or need another NHS urgent care service
  • you don't know who to call or you don't have a GP to call
  • you need health information or reassurance about what to do next

For less urgent health needs, contact your GP or local pharmacist in the usual way.

If a health professional has given you a specific phone number to call when you are concerned about your condition, continue to use that number.

For immediate, life-threatening emergencies, continue to call 999.

Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.

Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.


The Swindon NHS Walk-in Centre

This operates from: 

SWINDON HEALTH CENTRE
Carfax Street
Swindon

Tel. 01793541655

OPEN 365 days per year 7am to 8pm Monday to Friday & 8am to 8pm Weekends & Bank Holidays.

Services: 

  • No appointment necessary 
  • Consultations with an experienced nurse 
  • Treatment for minor injuries and illnesses e.g. strains and sprains, coughs, colds and flu like symptoms 
  • Instant access to health advice and information on local services 
  • Advice on how to stay healthy 
  • Information on local out of hours GP and Dental services 
  • Information on local pharmacy services(The Clover Centre (detailed above) can provide similar services out of these hours but to avoid delay it is better to phone them in advance)
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website