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APPOINTMENTS 

IT IS POSSIBLE THAT YOUR PROBLEM COULD BE DEALT WITH BY TALKING TO THE DOCTOR OR A TRIAGE NURSE ON THE TELEPHONE SO PLEASE MENTION THIS WHEN YOU SPEAK TO THE RECEPTIONIST.   PLEASE HELP BY DISCUSSING YOUR PROBLEM WITH THEM.

IF YOU ARE CALLING BECAUSE OF BACK OR JOINT PAIN PLEASE LET THE RECEPTIONIST KNOW. THE DUTY DOCTOR WILL CALL YOU BACK TO DISCUSS YOUR SYMPTOMS AND DECIDE IF AN INITIAL ASSESSMENT WITH THE PHYSIOTHERAPIST IS THE BEST COURSE OF ACTION.  THANK YOU.THE DOCTORS

WHY DOES THE RECEPTIONIST NEED TO ASK WHAT'S WRONG WITH ME?

Reception information 

 

Practice Survey Reporting

In November 2012 Westrop Surgery Patient Participation Group were asked to complete a survey covering Commissioning Healthcare Services, District Nurses and Surgery Waiting Area.  Below is a link to view these results:

Westrop Surgery PPG Survey November 2012

PPG_Annual_report_2012_2013.doc



 
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